The fault is diagnosed, not guessed
Tally not lighting. VISCA-IP not answering. Daily work here — you get the cause, not a link to the manual.
Churches·Small Studios·Live Production Teams
Project advice, compatibility checks, and after-sales support for ATEM, PTZ, Companion, and live switching workflows.
Works with
★★★★★AVCLUE helps you choose faster, set up easier, and get support after delivery
The difference
Tally not lighting. VISCA-IP not answering. Daily work here — you get the cause, not a link to the manual.
Protocol, signal and control fit confirmed against the exact panel — before you pay.
Not a ticket queue. The same person answers before and after the sale.
Products
Best for IntegrationFull workflow control surface for switching, PTZ, and automation.
New ProductvMix Slow-Motion Replay Control Panel
Top RatedCompact switching control panel for confident live production.
PopularAdvanced switching surface with expanded control and customization.
Top SellerAll-in-one 4K live switcher with 12 inputs, dual streaming, SD recording, and full keying support.

Advanced 50-preset PTZ panel for multi-camera productions.

Compact 20-preset joystick panel for IP camera control.

Entry-level 10-preset joystick controller for single-camera setups.
A high-input-count live production switcher for IP-centric broadcast workflows.
Before you buy
If one trained operator runs every show, vMix or OBS shortcuts are fine. The moment volunteers rotate week to week, a physical panel like the KD60A2 pays off: presets, tally, and macros stay in the same place every Sunday, so a new operator is productive in minutes instead of a full rehearsal.
Prefer VISCA-IP. One LAN cable carries control to every camera, addresses map to each camera's static IP, and tally returns to the panel. Serial (RS-232 / RS-485) still works for short fixed runs, but it adds wiring and limits how far the operator can sit from the cameras.
Match the path to distance and gear, not hype. HDMI under about 5 m at the rack, 3G-SDI for clean camera runs up to roughly 100 m, and NDI when you want camera-to-switcher over existing gigabit and can guarantee the bandwidth. Mixing them is normal — the real mistake is choosing NDI on a saturated network.
Yes, and it is the fastest way to avoid a return. Send your camera model(s), switcher, software stack, and how you plan to connect them. We confirm protocol, signal, and control fit against the exact panel — KC50N, KD60A2, KD52N, or KD61B — before anything ships.
Use case, existing gear, camera count, operator count, budget range, and any current setup issue. That is enough to point you to one working system instead of a parts list, usually within the first WhatsApp reply.
Camera models, switcher, software, how many operators. Enough for a straight answer about what fits.