Support, downloads, firmware, and setup help.

What kind of support do you need?

Contact Support

Contact AVCLUE support

Choose a contact channel
Downloads

Manuals, software, files

Open downloads
Firmware

Check before updating

Read firmware notes
Setup Guides

Setup paths

Open setup guide
Troubleshooting

Fix connection issues

Open troubleshooting
Warranty / Repair

Warranty or repair

Contact support

Contact AVCLUE Support

Tell us your product model, firmware version, software environment, and what happened. You can contact the support team directly by email or WhatsApp.

Firmware update notice

Please check with our technical support team before updating firmware, to avoid possible hardware damage or compatibility issues.

Quick Support Notes

Firmware updates

Please contact AVCLUE technical support before updating firmware. Some updates depend on model version and hardware revision.

Compatibility questions
Faster response